TERMS AND CONDITIONS

To make your time with Harris Limo an enjoyable one, we ask for your cooperation with the following:

Harris Limo will strictly enforce State and Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal drinking age. All U.S. law enforcement agencies have absolute power to stop any motor vehicle for administrative searches. If contraband is aboard, even in negligible quantities without the chauffeurs knowledge, they can seize and forfeit this vehicle to a local government agency. All law enforcement agencies are aggressively enforcing this policy. Therefore no person will bring contraband aboard vehicles that are owned or operated by Harris Limo. Harris Limo will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser on the front of this contract is responsible for his or her guests.

AT THE CHAUFFEUR’S DISCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR.
  1. $ 20.00 per broken glassware
  2. $ 500.00 per damaged seat, $ 300.00 per damaged carpet, $ 750.00 per damaged mirror
  3. $ 100.00 minimum for extensive cleanup (spills, etc.)
  4. $ 150.00 detailing and wax (due to sickness-exterior)
  5. $ 100.00 shampoo and disinfecting (due to sickness interior)
  6. $ 400.00 minimum for each burn hole, rip or tear to upholstery
  7. $ 200.00 minimum for each act of vandalism
  8. $ 2000.00 opening a Car Door into another Vehicle or Stationary Object
  9. Triple charge of above listed amounts for all removed / stolen items from vehicle
  10. Downtime subject to loss of revenue, per each hour lost as stated in contract Harris Limo recommends that all and any personal valuables be removed from the vehicle when unattended. We will not be held responsible for any lost, stolen, or damaged articles
Harris Limo reserves the right to terminate this or any other contract for noncompliance of the above requests, especially if renters do not follow chauffeurs requests in order to obey the rules in this contract. No smoking is allowed in our vehicles. Any deposits (cash, checks or credit card authorization) will be non-refundable for any reason, if any cancellation occurs from renter's side. Deposits are charged on the credit card you provide with this contract. The open balance is due immediately at the beginning of the agreed job. The renter authorizes the immediate 30% deposit & the final payment, states that she/he is the authorized purchaser for this rental contract, the authorized cardholder for the given credit card, responsible and liable for payment of the total amount, per cash, credit card or money order. All credit card transactions/changes have to be acknowledged by the office and no changes/charges of the credit card info is allowed with the drivers. No personal or business checks will be accepted.

As with all contracts, the rental contract between the mentioned person as renter and Harris Limo is made with the information and the terms given to us. All of the given information from the renter is binding and cannot be changed without Harris Limo acceptance. If the contract is cancelled or accepted after it is signed, Harris Limo is still authorized to collect the remaining balance in full, if the car was not re-rented again on the cancelled date for the same or higher amount. We will reserve the said date upon the approval of the purchaser's credit card as per telephone conversation. The credit card holder gives authorization to use the credit card information over the phone / fax / internet in combination with a signed contract. The credit card will be authorized before dispatching limousine. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the phone / fax / internet.

Harris Limo rates are billed, including, applicable fees / taxes and a 20% Chauffeur service charge. If you feel that you would like to provide an additional gratuity it is at your sole discretion. If, you choose to provide an additional cash gratuity; it is at your sole discretion, and is only in addition to the 20% you have already paid for. You will not receive a full or partial refund for the 20% Gratuity by providing a cash tip to the Chauffeur.

Harris Limo cannot guarantee the availability of overtime. We are not responsible for lost/not received confirmations when booking via internet. Some clients have spam blockers on and sometimes confirmations don't get through. It's customer's responsibility to call and get a confirmation number. It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. In the event that the purchaser wants to change the time of the itinerary, they may do so, only if Harris Limo can accommodate other clients that booked with Harris Limo prior to or after the said time. The purchaser further agrees to pay additional charges incurred such as overtime, tolls, parking etc. Contracted price is set for contracted pickups, addresses, time and number of passengers. As indicated in the contract, any extra passengers traveling in the vehicle are subject to extra charge.

Overtime for airport jobs is charged in 30 minute increments, extra stops are charged $20 - $40. If customer fails to show at designated pick up location (NO SHOW), the full amount of contracted time will be charged. On all reservations you will be considered a no-show at 30 minutes (1 hr for Intl. Arrivals requiring Customs Clearance) past your scheduled pick-up time; if you have not met your Chauffeur or contacted us by phone, you will be charged in full for the reservation. SUV AIRPORT PICKUPS: Outside Pickup ONLY. YOU MUST CALL 1 800 385 4558 to be picked up. Upon your arrival you have to go to the nearest phone booth and call our toll free # and let us know that you are ready to be picked up. Come outside to the curb side and wait about 5-10 minutes for the limo to pull up. Please DO NOT leave the airport before contacting as you will be charged NO SHOW fee. We track arrival time with most of the airlines. Some airlines don't have automated arrival system in which case we can not track the flight. If we can track the flight, we send the driver accordingly to the scheduled arrival time. We are not responsible for any flight time changes accrued once the driver gets to the airport. In that case waiting time is applied while the driver waits for the delayed passenger to come in. To avoid being charged as a no-show, do not leave your location without contacting Harris Limo by phone. On all the Point to Point transfers Harris Limo provides up to a 10 minute grace period at pick-up; before wait time charges apply at the hourly rate of the vehicle + 20% gratuity billed in 1 hour increments (1 hour for 14 - 26 pass limousines). Point to Point Transfers include all Airport Transfers, Point A to Point B Transfers and all non hourly reservations. Overtime for hourly rentals starts after 10 minute grace period and is billed in 1 hour increments.

The purchaser authorizes Harris Limo to charge any additional charges after they have rendered services to the purchasers credit card as supplemental charge. A 20% gratuity will be added to your total charge as well as 9% service surcharge. If cash payment is selected, the payment is due at the beginning of the rental time. Customer agrees to have Harris Limo get an authorization for the above credit card and amount, for the event stated above.

Harris Limo are not responsible for items that are left in the vehicle, lost or damaged. Harris Limo reserves the right to charge a delivery fee for returning lost items if found. Harris Limo is not responsible for traffic encountered during vehicle rental time and any delays caused by directions instructed to the driver by passengers. The rate will be equal to the rate of an Airport Transfer to your location plus 20% Chauffeur gratuity. Harris Limo Chauffeur's will assist with luggage at a client's request, but assume no liability for doing so.

Cancellations will be charged a cancellation fee of 30%. Cancellations made within less than 48-hrs will be charged a full price of the booked ride. All cancellations have to be submitted in writing and they have to be confirmed with a cancellation confirmation number.

I the credit card holder / purchaser agree to pay Harris Limo upon signing of this contract. I am satisfied with the terms and conditions above and fully understand and agree. If, for any reasons, I am not fully satisfied with the services I receive, I have 10 hours after the completion of the job to file a complaint in writing. If Harris Limo does not receive my written complaint in the above stated timeframe, I agree, that there is no valid complaint and I am fully satisfied with the services I received. Filing a written complaint, insures both parties, that it is fully understood what the problem was, and should help Harris Limo to assist the purchaser in any kind of reimbursement. The purchaser will be contacted within a week of the complaint to settle the matter. I understand that this is a separate case from the main contract and therefore have no dispute in general against Harris Limo and the payment I authorized.

If any of our above guarantees or contracted terms cannot be met due to conditions outside of our control, including weather, accidents and any other acts of god, including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays, road closures etc., we will use our best efforts to notify the customer of these conditions and resulting delays or changes. Harris Limo reserves the right to terminate any reservation without refund, if the Operator or the Dispatcher on duty feels that the Renter and /or Party of the Renter is putting the Operator or the mode of transportation or the Renter/and/or Party of the Renter in danger of injury. Or, if the Renter and/or Party of the Renter are in the possession of any illegal material and/or substance, this service will be canceled without refund. This is without exception.

By pressing "I Accept" Button, I'm providing a legal signature(s) electronically and authorize Harris Limo to honor Electronic Signature(s). As such, I assume full responsibility for any and all payments, services etc., made by Harris Limo in reliance upon the Electronic Signature(s). I agree to hold Harris Limo harmless for any and all losses or illegal charges I or any other person or entity may suffer, including all expenses incurred, without limitation attorney's fees, arising out of misuse or unlawful or unauthorized use of such actual or purported e-signature(s).